Refund policy
Print Press Co.
Wholesale DTF Transfers β All Orders Printed & Shipped Within 24 Hours.
Free Same-Day Pickup Available.
Refund Policy
Thank you for choosing Print Press Co. We are committed to providing high-quality products and service. Please review our refund policy carefully before making a purchase.
DTF Transfers
We only offer refunds for DTF transfers that arrive damaged or defective.
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You must contact us within 7 days of receiving your order.
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A clear photo of the damaged or defective item is required for review.
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Once verified, a full refund will be issued to your original payment method, including any shipping fees.
Important: We are not responsible for damage caused during shipping. For items damaged in transit, please contact the shipping carrier directly to file a claim.
Refunds are processed within 5 business days after your damage claim is approved.
Exchanges or replacements are not offered at this time. If you'd like a new item, please place a separate order.
Non-Refundable Items
The following items are non-refundable and non-exchangeable:
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DTF Supplies (e.g., powder, film, ink)
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Promotional Products (e.g., banners, decals, business cards, van wraps)
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Custom Printed Materials
All promotional and print materials are quality guaranteed, but no refunds or exchanges will be issued once production is complete.
For questions about this policy, please contact us at:
π§ support@printpressco.com
Thank you for your understanding and support.
β Print Press Co. Team
Premium DTF transfers & custom apparel, printed in-house in Hoffman Estates, IL. Same-day pickup, no minimums.
Visit Us
2099 Stonington Ave
Hoffman Estates, IL 60169
Just off I-90
MonβFri: 9AM β 5PM
Sat: 10AM β 2PM Β· Sun: Closed